Taylor Gordon — May 29, 2019 — May 29, 2019 Having a client dispute an invoice is often an uncomfortable situation. You’re billing for how much you believe you agreed upon, but the client isn’t so sure. You’re waiting for payment and growing impatient because you want the money. The goal is to come to … Continue reading How to Handle Invoice Disputes Tactfully
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The Business of the Brain on the Internet: How to Tactfully Use Emotions to Influence Others
by Erika Dickstein July 1, 2016 Follow @springinsightJuly 1, 2016 Have you ever spotted a super cute top hanging in a storefront window only to walk by that same window day after day without setting foot in the store? Maybe the top is a little pricey or too heavy for the warm weather your area … Continue reading The Business of the Brain on the Internet: How to Tactfully Use Emotions to Influence Others