Tag Archives: Taking

How brands are taking the AI plunge and testing customer experiences

CX experts at Discover, Papa John’s, L’Occitane en Provence and elsewhere discussed opportunities for adopting AI and testing experiences. Chris Wood on September 12, 2024   Brands are integrating AI into their marketing functions, and some are ready to test these tools in customer experience. Currently, analytics and market research are top AI use cases, … Continue reading How brands are taking the AI plunge and testing customer experiences

DoorDash was interested in taking over U.K.’s Deliveroo

June 26, 2024 DoorDash was interested in taking over U.K.’s Deliveroo DoorDash made the approach to Deliveroo, but talks ended after disagreement on valuation. BY Reuters U.S. meal delivery group Doordash flagged an interest in a takeover of Britain’s Deliveroo last month, two people familiar with the matter told Reuters. San Francisco-based Doordash made the approach … Continue reading DoorDash was interested in taking over U.K.’s Deliveroo

Most App Store developers aren’t taking Apple up on its new outside payments option

Most App Store developers aren’t taking Apple up on its new outside payments option Only 38 out of a possible 65,000 have applied to include external links for in-app purchases, Bloomberg reported. cheyenne macdonald   Mon, May 13, 2024 REUTERS / Reuters It seems Apple’s recently added option for App Store developers to include links … Continue reading Most App Store developers aren’t taking Apple up on its new outside payments option

AI chatbots are taking over customer service, but most of us would rather wait for a human

April 30, 2024 AI chatbots are taking over customer service, but most of us would rather wait for a human Live agents are perceived as being better than bots at most customer service tasks, especially when frustrated consumers are looking for a little empathy. BY Christopher Zara “Please hold for the next available agent.”  For busy … Continue reading AI chatbots are taking over customer service, but most of us would rather wait for a human

Too many women are working through their high menstrual pain instead of taking the time off they need

April 24, 2024 Too many women are working through their high menstrual pain instead of taking the time off they need Inequality is about more than just pay. A new survey reveals stark realities for women at work across 10 different countries. BY Shalene Gupta The gender wage gap has narrowed to women earning 92 cents … Continue reading Too many women are working through their high menstrual pain instead of taking the time off they need

DJT stock is taking another market beating today as Donald Trump’s trial begins

April 15, 2024 DJT stock is taking another market beating today as Donald Trump’s trial begins Although the former president’s courtroom battle likely isn’t helping Trump Media, it’s not the main thing impacting shares right now. BY Sam Becker Donald Trump will become the first former president to stand criminal trial today, and you could say … Continue reading DJT stock is taking another market beating today as Donald Trump’s trial begins