Bringing the car-buying experience into the 21st century. Rodric Bradford on August 11, 2020 Of all the digital transformations that have occurred in sales in the first two decades of the 21st century, the one purchasing experience with roots still deep in the 20th century is the car-buying process. Then COVID hit. Operations went from … Continue reading How the auto sales industry is transforming into digital dealerships
Tag Archives: Transforming
How visual commerce is transforming the customer experience
What is visual commerce and how does it prove ROVI? Rodric Bradford on August 7, 2020 at 11:33 am As we near the six-month milestone in the new world of the digital customer experience, one often overlooked segment is now more relevant than ever—visual commerce. But what is visual commerce? 3-D images? Video sales calls? … Continue reading How visual commerce is transforming the customer experience
How AI is Transforming Global Supply Chain Management
Dhruv Mehta July 24, 2020 With inflation and increased competition, it is vital to reduce the cost of the final product while maintaining quality. Practically speaking, it’s impossible to cut the cost involved in core technical and non-technical activities. The only thing left to experiment is Supply Chain. As an entrepreneur or CEO of a … Continue reading How AI is Transforming Global Supply Chain Management
How COVID-19 is Transforming E-Commerce
Louis Columbus — May 13, 2020 U.S. retailers’ online year-over-year (YoY) revenue growth is up 68% as of mid-April, surpassing an earlier peak of 49% in early January. There’s been a 129% year-over-year growth in U.S. & Canadian e-commerce orders as of April 21 and an impressive 146% growth in all online retail orders. Online … Continue reading How COVID-19 is Transforming E-Commerce
What’s Next For You? How AI Is Transforming Talent Management
Louis Columbus — July 16, 2019 Follow @louiscolumbus — July 16, 2019 Bottom Line: Taking on the talent crisis with greater intelligence and insight, delivering a consistently excellent candidate experience, and making diversity and inclusion a part of their DNA differentiates growing businesses who are attracting and retaining employees. The book What’s Next For You? … Continue reading What’s Next For You? How AI Is Transforming Talent Management
3 reasons chatbots are transforming the automotive industry
By automating the research and discovery processes, chatbots empower customers with an on-demand, personalized experience, 24/7. Robin Shapiro on January 25, 2019 Today, consumers are increasingly engaging in chat and messenger apps (i.e., chatbots) to purchase, research and interact with businesses and their products. As Artificial Intelligence advances, these conversational experiences provide a real-time way … Continue reading 3 reasons chatbots are transforming the automotive industry
Transforming What We Do Is Not Optional!
Dave Brock — October 19, 2018 Follow @davidabrock — October 19, 2018 geralt / Pixabay Last week, I was sitting in the Gartner Sales and Marketing Conference. If you’ve never attended, it’s one you need to put on your future agenda. Even if you aren’t a Challenger fan, it is probably one of the best … Continue reading Transforming What We Do Is Not Optional!
How Conversational Commerce is Transforming Customer Service – and Payments
Jared Ronski — August 15, 2018 Follow @jaredronski — August 15, 2018 The stats on e-commerce are telling a promising story. According to a recent survey by Square and Mercury Analytics, 51 percent of Americans prefer to shop online. In fact, 67 percent of Millennials like to shop online over in-store, and both Millennials and … Continue reading How Conversational Commerce is Transforming Customer Service – and Payments
How AI & Machine Learning Are Transforming the Payments Landscape
Jared Ronski — July 16, 2018 Follow @jaredronski — July 16, 2018 Machine learning As technologies like artificial intelligence and machine learning become more widely available and ubiquitous, they are having a real effect on payment processes. In less than two decades, the public has both become more aware and more comfortable with using technologies … Continue reading How AI & Machine Learning Are Transforming the Payments Landscape
Digital Trends and Technologies Transforming CX in Banking and Finance
Chris Woodard — June 30, 2018 — June 30, 2018 geralt / Pixabay The financial services sector is in for a challenge. By 2020, it’s estimated that digital natives will make up half of the world’s population. These digital natives will not just comprise the new workforce, they will also define the new breed of … Continue reading Digital Trends and Technologies Transforming CX in Banking and Finance
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