Tag Archives: Transition

Global Supply Chain: How Your Brand Should Transition to the New Normal

Lanre Onibalusi June 22, 2020 The modern world has gone through varying degrees of disruptions, however, none can be compared to what we have seen with the COVID-19 pandemic. To say that the global supply chain was heavily impacted by COVID-19 is just stating the obvious. Your business, as well as those of others, may … Continue reading Global Supply Chain: How Your Brand Should Transition to the New Normal

Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition

Paul Keijzer — June 12, 2020 Becoming the boss is an exciting transition, but it can be a tricky one – and if you’re making a move from being a peer to leader, just the thought of managing your office buddies can be nerve-wracking. This is because workplace friendships take a completely different turn when … Continue reading Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition

How to Manage a Contact Center During an Acquisition: 5 Tips to Ease the Transition for Your Agents and Customers

Veronica Krieg — March 3, 2020 People are wired to process change in one of two ways: opportunity or threat. When things shift around us, we either embrace the change and run with it, or we tense up and grasp on to feelings of fear and anxiety. Take today, for example. It’s snowing here in … Continue reading How to Manage a Contact Center During an Acquisition: 5 Tips to Ease the Transition for Your Agents and Customers

The Road to Deploying a Call Center System Doesn’t Have to be Bumpy: 4 Essential Steps Toward a Smoother Transition with New Tech

Laura Krajewski — January 31, 2020 Business is all about competition. Today, the big player in that competition is customer experience. A survey by Harris Interactive found that a quarter of U.S. adults don’t feel loyalty toward any type of brand. And, 56% of those surveyed said they’d be at least somewhat likely to switch … Continue reading The Road to Deploying a Call Center System Doesn’t Have to be Bumpy: 4 Essential Steps Toward a Smoother Transition with New Tech

Google: Suggestions To Transition Websites Into 2020

Google: Suggestions To Transition Websites Into 2020 by Laurie Sullivan , Staff Writer @lauriesullivan, December 27, 2019 There is a lot to pay attention to as marketers and webmasters head into 2020, especially as website content continually changes throughout the end of the year and into the new year to follow. Google Webmaster Trends Analyst John … Continue reading Google: Suggestions To Transition Websites Into 2020

How to Transition from Individual Contributor to Manager

Elle Morgan — July 26, 2019 Follow @talentsolvers — July 26, 2019 It seems like a natural progression. You’ve crushed it as an individual contributor for years so the next step is leadership, right? Well, not necessarily. Truthfully, there’s little that’s “natural” at all about this direct transition. Odds are your expertise – the skills … Continue reading How to Transition from Individual Contributor to Manager