Jana Barrett — May 13, 2018 Follow @_janabarr — May 13, 2018 rawpixel / Pixabay The more we automate business processes, the more we lose sight of our customers. It’s a reality in SaaS and practically every industry in the world. Though technology has undoubtedly made our jobs easier and improved the overall customer experience, … Continue reading How to User-Proof Your Product Strategy →