Tag Archives: Years

CMOs Will Become Customer Experience Officers Within Four Years

by Laurie Sullivan @lauriesullivan, (April 07, 2016) Some 86% of marketers say they will own the end-to-end customer experience by 2020, meaning that they will become responsible for the entire customer journey. This requires a shift to focus on experience. The CMO will earn a new title, CEO — not chief executive officer, but customer experience … Continue reading CMOs Will Become Customer Experience Officers Within Four Years

Conquer Your 2016 New Year’s Resolutions With Help From These Companies

by Michael Bordieri January 5, 2016 Follow @FreeEnterpriseJanuary 5, 2016 It’s a new year, which means it’s time to start working on a new set of resolutions (read: lose weight, eat better, save money, repeat). Thankfully, there are a lot of great companies working hard to help businesses (and their employees) easily achieve their 2016 … Continue reading Conquer Your 2016 New Year’s Resolutions With Help From These Companies